PRODUCT PRICING

The contract takes effect immediately upon service activation. The contract is automatically renewed via the Auto-renewal system if selected by the user for the same term.

The service fee amount can be viewed in the 'wallet' section after logging in. Payment for the service will be made manually by the user based on the top-up wallet. Currently, there is no trial service available. To use the service, you will need to top up your wallet.

The sums due to “TetsLabs” do not include the cost of the Internet connection, which remains the Customer's responsibility.

The SaaS Service is provided with subject to the Customer's acceptance of these Terms Of Use at https://testlabs.ai/terms.

These T&Cs govern the contractual relationship between the Company and the Customer who accept them without reservation.

ACCOUNT TERMINATION

Subject to the provisions of public order, “TetsLabs” and the Customer may terminate the Contract in the event of serious misconduct, not remedied within thirty (30) days of formal notice, subject to notifying the decision to both parties, by registered letter along with the acknowledgment of misconducts or TOS violations receipt.

Constitutes serious misconducts may include:

• Non-payment of an invoice
• The violation by the Customer of the scope of the rights granted to him under the contract
• An attempt of intrusion or attack on the integrity of the Site by the Customer

Furthermore, the defaulting Party undertakes to compensate the other Party for all proven damages that it has suffered and resulting from the termination of the contract due to a breach by the defaulting Party of its contractual obligations.

REFUND CONDITIONS

In general, we are not offering a refund for our SAAS Service packages, but in some conditions, the user may get a partial or full refund.

• If you accidentally purchased the subscription and wanted a refund.
• To claim your refund, you have to contact us at [email protected] within 24 hours.
• The final decision will be of https://testlabs.ai, and no claims shall be made against it.
• To be eligible for a refund, the user has to email with "Subscription Details and Cancellation Reason" within a day.
• The refund may take up to 30 days.